Being a Receptionist...

4:11 PM

Waaaay back when I was in college, I landed a great job working for a car dealership. I like to think I have great people skills and as soon as the office manager and I met for a job interview, we hit it off right away. She was impressed with my project portfolio, personality and professionalism and after the interview, we sat and chatted in her office for quite a long time. When I found out that I got the job, I was elated! I had been searching for a job like this one for a while and was so thrilled to finally have the job I had always wanted!

After some initial protocol "new hire" procedures, I began my new job (I didn't have to use Dialogic Boards, which was something I had never done before). My shift was part time and I worked from 5:30 PM - 8:30 PM on Monday - Friday. I would also work on Saturday from 9 - 4:30 PM. This was a perfect schedule for me because I was in school during the day...being a college student makes it difficult to find an accommodating job. Well, I began my training soon after being hired and loved everything that my new job entailed.

One of the main responsibilities that I had was to answer phones. At first, learning the phone system was confusing and difficult. I had to learn a standard "Thank you for calling..." greeting and sometimes I became tongue-tied. It was funny to hear my self sometimes. I also had to learn how to page people to their phone calls. Getting the phone calls to the right person in the right department could also be difficult, but that was a VERY important part of my job as well. Intimidating? You could say that. :) But, according to the girl that was training me, I was a quick learner and by the third day of training, I was ready to go solo.

Oh, those first few days were a roller coaster of fun, excitement and terror. Dealing with customers on the phone was not always pleasant but I loved my new position and learned it well. That job was one of my favorites...doing what I loved and being around people. I could not ask for anything more!

This is a sponsored post however, all the points and views are my own.

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